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THIRD SEMESTERtheorylabSem 3

DESIGN THINKING

HUM 2222

Syllabus

  • 01Fundamentals of Design Thinking - Need, Importance, History
  • 02Human centric approach & Customer centric approach
  • 03Traditional Thinking & Design thinking
  • 04the importance of innovation in finance
  • 05Design Thinking Models
  • 06Understanding Customers
  • 07Delivering Value to Customers
  • 08Understanding the problem - Search Field Determination
  • 09Problem Clarification
  • 10Problem Analysis
  • 11Reformulation of the problem
  • 12Identifying pain points in financial services
  • 13Empathetic phase and methods for observing
  • 14Defining the problem - Point of view phase
  • 15The role of problem framing in financial innovation
  • 16Ideation phase - Creativity techniques and idea evaluation
  • 17Idea generation in finance: balancing creativity and feasibility
  • 18Importance of Prototyping in Design Thinking
  • 19Low-fidelity vs. High-fidelity Prototypes Story boarding
  • 20Advanced Prototyping Techniques: Interactive Prototypes
  • 21Usability Testing Preparation
  • 22User Testing and Feedback: Conducting Usability Tests
  • 23Gathering and Analysing Feedback
  • 24Applying Design Thinking to Financial Services
  • 25Case studies and Group Project: Successful financial innovations using design thinking
  • 26Challenges and opportunities in applying design thinking in finance
  • 27Ethical considerations in financial design

References

  • Agarwal, A. Design Thinking: A Framework for Applying Design Thinking in Problem Solving (1st ed.). Cengage. 2023.
  • Soni, P. Design Your Thinking. Penguin Random House India Private Limited. 2020
  • Mueller-Roterberg, C. Handbook of design thinking: Tips and tools for how to design thinking. Independently Published. 2018.
  • Van der Pijl, P., Lokitz, J., & Solomon, L. K. Design a better business: New tools, skills, and mindset for strategy and innovation. John Wiley & Sons. 2016.
  • Brown, T. Change by design. HarperCollins Publishers Inc. 2009.
Credits Structure
1Lecture
0Tutorial
2Practical
2Total